Medicines and supplements can be picked up in-person, or available by phone or email order. Once purchased, items can be available for curb-side pick-up outside the clinic or delivery arrangements can be made through the front desk.

- Staff, patients, or people attending with patients must use the self-screening tool before booking an appointment: https://sharedhealthmb.ca/covid10/screening-tool/

- People identified as symptomatic for COVID-19 will be instructed to contact our public health centre via Health Links/ Info Sante, and any treatment from our facility will be offered via remote/ telemedicine to symptomatic patients.

- Entry into the clinic will be regulated to prevent congestion.

- When possible, we ask that our clients come alone to their appointment to prevent clinic congestion. When a support person is needed for a client, we ask that only 1 support person attend to prevent crowding in office spaces.

- We will continue to offer remote product pick-up outside the clinic for medicine refills.

- We will continue to offer the option of appointments via phone or video to any client who would prefer to receive care remotely.

- Cashless or no-contact payment will be used to the greatest extent possible.

- Work/ service areas will be sanitized after each patient.

- We will limit the occupancy of the clinic to fewer than 15 people at a time.

- The use of facial masks is recommended in medical clinics during the COVID-19 pandemic, with the understanding that some people have legitimate medical exemptions from mask wearing which will be honored and accommodated for the health and wellbeing of all.

- We will encourage that patients be on time and enter the clinic no more than 5 min prior to their appointment time, and ask that they leave the clinic promptly after their visit so that we can honour the space for the next person's appointment.

- We will stagger appointments to minimize waiting room congestion.