Our cancellation policy is to notify us at least 72 hours before your appointment. Please call our office by noon on Friday to cancel a Monday appointment. Please note that you will be charged 50% of the fee for a missed appointment.
If you are experiencing flu-like symptoms, we request that your appointment is changed to a telemedicine phone or video conference.
If your appointment is for acupuncture, osteopathy or massage therapy, we respectfully request that your appointment be rescheduled and we will not charge the fee.
You may also re-schedule your appointment at our Online Booking Site
We appreciate your understanding.
All purchases of medical products are FINAL for health and safety purposes.
- Staff, patients, or people attending with patients are encouraged to use the self-screening tool before booking an appointment: https://
- People identified as symptomatic of COVID-19 are encouraged to contact a public health centre via Health Links/ Info Sante, and we continue to offer the option of appointments via phone or video to any client who would prefer to receive care remotely.
- We continue to offer remote product pick-up outside the clinic for medicine refills.
- The use of facial masks is optional, we honour individual choices.