Via Natural Medicine is committed to providing exceptional care. Unfortunately, when one patient cancels without giving enough notice they prevent another patient from being seen. Please notify us 3 days or 72 hours prior to your scheduled appointment for any changes or cancellations. To cancel a Monday appointment, please call our office by 12:00 p.m. on Friday. If prior notification is not given, you will be charged 50% of the fee for the missed appointment.
All purchases of medical products are FINAL for health and safety purposes.
- Staff, patients, or people attending with patients are encouraged to use the self-screening tool before booking an appointment: https://
- People identified as symptomatic of COVID-19 are encouraged to contact a public health centre via Health Links/ Info Sante, and we continue to offer the option of appointments via phone or video to any client who would prefer to receive care remotely.
- We continue to offer remote product pick-up outside the clinic for medicine refills.
- The use of facial masks is optional, we honour individual choices.